Service Notification

18 Feb 2019

Prepaid cards: important change regarding cash loading

Effective Friday 8th March 2019, all prepaid cardholders must hold a bank account with MCB. The cash loading of prepaid cards should be done through Internet Banking, on our mobile app JuiceByMCB or by debiting your MCB bank account. New loading limits will also apply.
03 Jun 2019

EUR account credit balances

Effective 1st June 2019, the negative interest of 0.40% is no longer applicable on EUR account credit balances exceeding EUR 100,000.
13 Sep 2019

Cheque deposits on credit cards will no longer be accepted as from 15th October 2019

Dear Customer,

Please note that, as from 15th October 2019, cheque deposits on credit cards will no longer be accepted. Alternative options are available for the transfer of funds to credit cards.
17 Sep 2019

Phasing out of ATM Envelope Deposits

ATMs accepting deposits (cash and cheque) by envelope shall gradually be phased out. And as from January 2020 envelopes will no longer be required for cash and cheque deposits at our ATMs.
25 Nov 2019

Cards: Change of pricing (MasterCard/Visa Gold)

Dear Customer,

Please note that, as from 25th November 2019, the pricing for MasterCard Gold/Visa Gold cards has been reviewed as follows:

  • MUR 1,092.50 (MUR 950 + VAT) instead of MUR 920 (MUR 800 + VAT)

27 Jan 2020

Awareness Message: Date Format Year 2020

Awareness Message: Date Format Year 2020
 
In order to minimise any risks of tampering of cheques, instructions for your transactions or bank documents, you are strongly recommended to use the following date format: 
 
DD/MM/YYYY, instead of DD/MM/YY when filling in same. E.g. 31/01/2020 instead of 31/01/20
27 Jan 2020

Temporary unavailability of services on 6th February

Temporary unavailability of services
 
Dear Customer, 
 
The following services will be temporarily unavailable on Thursday 6th February 2020 from 03:00 a.m. to 03:15 a.m.:
 
• All card transactions done on the following MCB acquiring channels will be declined: MCB ATMs and MCB POS terminals
 
• Transactions with all MCB  issued cards will be declined on both MCB ATMs and MCB POS terminals as well as Other Local Bank and Foreign Bank ATM/POS terminals
 
• Ecommerce transactions with all MCB issued cards will be declined
 
 
We regret all inconvenience caused and thank you for your understanding.